NEW PATIENT RESOURCES

Welcome to Piedmont Arthritis Clinic

Resources Designed for You

Welcome to Piedmont Arthritis! We’re so happy you found us. Know that you’ve taken the best first step to finding relief from inflammatory conditions. Our team is excited to get to know you and support your care.

Getting started with our clinic is easy. Follow the steps below to learn how.

How to Become a Patient

We specialize in treating and managing different types of inflammatory diseases:

Every new patient must be referred by a physician. You may have already received a referral, but if not, please download and share the referral form below with your doctor.

We’re currently booking patients about 4-5 months out, so we recommend getting a referral as soon as you can.

What to Expect at Your First Appointment

We want your first appointment to be as worry-free as possible! Here’s a step-by-step guide so you know what to expect.

BEFORE YOUR VISIT

You’ll receive a packet in the mail that you need to complete before your appointment. Please fill it out and bring it with you. You’ll also need:

UPON ARRIVAL

We’ll take your paperwork and insurance cards and make copies for our records.

IN THE WAITING ROOM

Spend some time relaxing and enjoying our eclectic art! When we’re ready for you, we’ll call you back for your appointment.

DURING YOUR APPOINTMENT

You’ll meet with one of our doctors, who will spend time getting to know you. Here’s what will happen:

Your doctor will assess your case and determine a treatment plan for you.

You can bring up any questions or concerns, or share anything about your current symptoms.

You’ll receive all the information you need to set up Rheumera, our symptom and treatment plan tracking app.

We’ll grant you access to the patient portal, where you can manage appointments, request medication refills, and communicate with our office.

Lastly, we’ll set you up for your next appointment. Typically, most patients return in about 3 months.

AFTER YOUR APPOINTMENT

Expect a call or text from us a few days later.

YOUR NEXT APPOINTMENT

Most follow-up appointments will be with one of our nurse practitioners-you can expect to meet with a doctor at least once a year or when your treatment plan requires a change. Our staff is always in close contact, so don’t worry, you’ll love the advanced practice providers as much as your doctor!

Meet Our Team

Our team is a friendly, dynamic group of doctors and advanced practitioners who are dedicated to treating patients like their own family members. We know you’ll feel instantly at home here. All of our medical staff has trained extensively in rheumatology and inflammatory disease, and are dedicated to continued learning, research, and improving treatment for all types of arthritis conditions

OUR MEDICAL STAFF

There’s a lot that happens behind the scenes to make sure you’re well taken care of! We’re proud to have dedicated staff who have been specially trained to navigate arthritis treatment.

OUR SUPPORT AND OFFICE STAFF

There’s a lot that happens behind the scenes to make sure you’re well taken care of! We’re proud to have dedicated staff who have been specially trained to navigate arthritis treatment.

BILLERS & COPAY ASSISTANCE SPECIALISTS

INFUSION SCHEDULERS & INFUSION NURSES

FRONT DESK TEAM

These are the first people you’ll meet at Piedmont Arthritis. They’ll greet you, check you in and out. schedule your appointments, and more. They’re here to make sure your visit is smooth.

MEDICAL ASSISTANTS

SPECIALTY MEDICINE & INFUSION MEDICATION PRIOR AUTHORIZATION SPECIALISTS

Billing & Insurance

We accept many types of insurance, and you can find the whole list on our insurance page.

You may be responsible for a copay or out of pocket expense, but this is dependent on your current insurance.

We want you to avoid any billing surprises! If you have any billing questions, feel free to contact our office at 864-235-8396, option 1 then option 3.

And remember: if you don’t have insurance or are not using insurance, you have the right to a Good Faith Estimate prior to your appointment.

Our Location

Our office is located on the 4th floor of the Bon Secours St. Francis Hospital in downtown Greenville, SC.

Address:

3 St. Francis Drive, Suite 400 Greenville, SC 29601

Phone: 864.235.8396

Fax: 864.271.4092

USE THE MAP BELOW FOR DIRECTIONS

ON MOBILE: CLICK “VIEW LARGER MAP” TO AUTO-OPEN THE DIRECTIONS APP ON YOUR PHONE WITH OUR ADDRESS IN IT

3 st, francis Drive | Suite 400 | Greenvilla SC 29601

Contact Info

Please remember that the best way to contact us is via the patient portal. Access the portal at the link below.

Office Hours:
Monday-Friday: 7:30am – 5pm
Saturday & Sunday: CLOSED

For After-Hours Emergencies, please call: 864-235-8396

Conditions We Treat

...and more