Current Patient Resources

Current Patient
Resources

Welcome Back

Resources
Designed for You

Our current patient center is designed to be an easy way to manage and support your care between office visits. On this page, it’s easy to learn how to manage appointments, request medication, learn about new treatments, and get access to the Rheumera app.

If you have questions about insurance, billing, or need to contact us, you can find resources and information to guide you toward help.

Most importantly, thank you for trusting our team with your care! If you ever need additional support or have questions that aren’t answered here, feel free to reach out to us via the patient portal.

Verify or Manage
Appointments

Need to verify or reschedule an upcoming appointment? Access our patient portal at the link below.

PLEASE NOTE: Any communication or questions about your care should go through the portal. This is a secure channel where you can send medical information and other personal details. Please do not send personal information over regular email. Your privacy is important to us and we want to keep your health information protected!

Track Symptoms with Rhuemera

We encourage you to continue to use Rhuemera throughout your treatment to track symptoms, medications, and day-to-day experiences with arthritis.

Regularly using the app gives us a clear picture of your condition and lets us catch changes faster-leading to even better treatment for you.

Medication or Refill
Requests

Manage your medications and refills by logging in to our patient portal at the link below.

Please allow 48 hours for your request to go through. You’ll receive a text message and a notice in the portal once your request is sent.

If you haven’t heard back in 2 business days, please send us a message through the portal.

Medication or Refill
Requests

Manage your medications and refills by logging in to our patient portal at the link below.

Please allow 48 hours for your request to go through. You’ll receive a text message and a notice in the portal once your request is sent.

If you haven’t heard back in 2 business days, please send us a message through the portal.

Treatment Information

If your treatment has been changed or updated, you may be curious to know what that means for you. We have plenty of resources for you to explore if you’d like to learn more about a newly recommended
course.

Billing &
Insurance

We understand that insurance can feel complicated. Our team is here to help make it easier. Piedmont Arthritis Clinic accepts a range of insurance plans and works closely with you to ensure you understand your coverage.

For details about accepted plans and how we handle billing. visit our Billing & Insurance page. If you have questions, don’t hesitate to call-we’re happy to walk you through it.

Good Faith Estimates

If you would like an estimate of services prior to your appointment, please call 864-527-2309.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers should provide patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost on any non-emergency items or services. This includes the costs like medical tests, prescription drugs and procedures provided by our office.

You can ask your health provider to give you a Good Faith Estimate in writing before you schedule an item or service, or you can request a Good Faith Estimate before your medical services/items are performed.

If you receive a bill from Piedmont Arthritis that is at
least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises or call (800) 984-3059.

Request Your Medical Records

If you need to request records, you must download the form, complete it, and either return by snail mail or email to messages@piedmontarthritis.com

Mailing address:
Attn: Medical Records Department
3 St Francis Drive, #400
Greenville, SC 29601

Fax number: 864-271-4092

Contact Info

Please remember that the best way to contact us is via the patient portal. Access the portal at the link below.

Office Hours:
Monday-Friday: 7:30am – 5pm
Saturday & Sunday: CLOSED

For After-Hours Emergencies, please call: 864-235-8396

Conditions We Treat

...and more