Patient Portal

Billing & Insurance

At Piedmont Arthritis Clinic, we know that managing your care includes understanding your insurance and financial responsibilities. Our team is here to help make that process as smooth as possible so you can focus on what matters most—your health.

Insurance Participation

We accept many commercial and Medicare insurance plans. Below is a partial list of both contracted and non-contracted plans.

Accepted Insurance Plans

(Partial list; always confirm with your plan administrator.)

Aetna

  • Aetna Choice POS
  • Aetna Medicare HMO
  • Aetna Medicare Supplement
  • Aetna Medicare Open
  • Aetna Medicare PPO
  • Aetna Senior Supplemental Insurance

Blue Cross Blue Shield

  • Most Commercial Plans (as long as your card has the suitcase on it)
  • BlueChoice Medicare Advantage
  • Blue Choice ZCL Plan (SC State Health Plan)
  • Blue Essentials

Cigna

  • Commercial Plans
  • Cigna Medicare Supplement ONLY

Humana

  • Commercial
  • Medicare Advantage HMO
  • Medicare Advantage PPO

Medicare and most Medicare Supplements

Non-Contracted Insurance Plans

(We do not participate with the following, except in limited or emergency circumstances.)

  • America 1st Choice
  • BCBS SC (MUSC or PRISMA)
  • Cigna HealthSprings
  • First Choice Medicaid
  • First Health
  • Medcost
  • Medicaid (Primary)
  • Medicaid HMO plans
  • Southeast Community Care
  • Tricare Prime
  • United Healthcare (including Navigator plans)
  • VIP First Choice
  • Wellcare
  • Wellspring
  • All Medicare Advantage HMO plans
We participate in many, but not all, Medicare Advantage plans. Please contact your plan administrator to confirm that our clinic is in-network prior to your appointment.

Important Notes
  • We are unable to accept patients with Medicaid Primary or Medicaid HMO/MCP.
  • We do not accept Workers’ Compensation.
  • We do not schedule new patients with Medicaid secondary.

Payment Information

We collect any applicable co-pays or co-insurance at the time of your visit. Please bring your current insurance card(s) and a photo ID with you to every appointment.

If you are not prepared to pay at the time of service and have not made prior arrangements, your visit may need to be rescheduled.

We accept the following forms of payment:

  • Cash
  • Check
  • Visa, MasterCard, and American Express

Good Faith Estimates

A Good Faith Estimate is currently required by law for uninsured and self-pay patients. While insured patients can request a cost estimate, the formal GFE requirements for them have been delayed.

If you would like an estimate of services prior to your appointment, please call 864-527-2309.

For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises or call (800) 984-3059.

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